Service & Repairs
We provide cool-headed solutions and repairs in critical situations.
- Trusted support 24/7. When systems fail, we won’t.
- Root causes identified to ensure lasting solutions.
- The right part, sourced fast through our extensive network.
service & repairs
Reliable expertise and smart cooling solutions, whatever the issue.
Our vast experience makes us the go-to partner for our clients.
The consequences of any kind of failure in heating and cooling can range from discomfort, such as a too hot working environment, to disaster, when surgeries are cancelled, causing fines for the NHS, and delays for vulnerable patients.
Our experienced team responds to 20-30 callouts per day with one mission: to get your system working.
Specialist Skills
- Scientific Equipment
- Medical and Pharmaceutical
- 24/7 365 callouts
- Bspoke maintenance packages
- Data rooms
- Auditable reporting
- F-Gas compliance
Case Studies
Climate control service & repairs.
Respond > Review > Repair
NHS
Cooling crisis fixed in hours, not days
When the main theatres’ cooling system failed during a 30°C heatwave, we responded fast.
- Engineer on-site within 1 hour
- Fault traced to failed compressor and obsolete fan controller
- Compressor and fan controller parts sourced locally and delivered to site in 2 hours
- System operational 5 hours after major failure.
- Final adjustments made at 7am the following morning
While others might replace entire units (in these situations, 90% of companies would have given up!), we fix what’s needed - quickly and efficiently.
"Supercool have been used as my preferred contractors across 5 counties for NHS Property Services, the service has always been exceptional with a can-do attitude to complete first time."
- Richard Sweetland, NHS Property Services Ltd
Commercial Service & Repairs
We identify and repair faults to get things working. Fast.
In a commercial environment, flaws in refrigeration and heating can have costly consequences. Our team is skilled in responding quickly to diagnose and repair the issue, to get your system and business back to work.
Ready for anything
Our experienced team and fully-kitted out vans mean that in 80% of callouts, we have the tools and parts to fix the issue on site.
Repair not replace
If we can repair a component to function efficiently, we’ll always recommend doing that before proposing a costly replacement.
Domestic Service & Repairs
Your home doesn’t run on 9-5. Neither do we.
When something stops working, you can trust Supercool to be there quickly, figure out the problem, and in most cases, repair it, without fetching tools or ordering parts. Our goal is get there, sort it, move on.
Give us a call
We don’t just respond to calls from our existing customers. We’re ready to help anyone having trouble with their climate control.
Recurring problem?
If you’re seeing recurring problems like condensation or thermostat issues, speak to Supercool about finding and fixing the root cause.
Fast, reliable repairs when failure isn't an option.
Talk to our team today and get expert service & repairs when you need them most.
